Bilingual Front Desk Coordinator – Medical Office

Mountain View Pain Center; Northglenn (CO); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Dental, Health and Vision insurance

Life insurance

Paid time off

Short- and Long-term disability

PTO plus paid holidays

Job summary

Mountain View Pain Center seeks a bilingual front desk receptionist to manage patient check-in, scheduling, and inquiries in a fast-paced medical office in Northglenn, CO. You will be the first impression, delivering a welcoming, professional patient experience.

Responsibilities include greeting patients, collecting insurance details and co-pays, coordinating appointments, answering calls, and processing documents with accuracy.

Qualifications

• High School diploma or equivalent; some college preferred.
• Minimum 1 year as a medical receptionist in a fast-paced environment.
• Minimum 1 year experience with medical scheduling.
• Proficient computer/typing skills.
• Friendly, professional demeanor with excellent communication skills.
• Bilingual required - English and Spanish speaking.
• Prior experience in healthcare or administrative roles preferred.

Responsibilities

• Greet and check in patients and visitors in a courteous, professional manner.
• Schedule and confirm patient appointments.
• Collect insurance details and co-payments as needed.
• Answer incoming calls, check voicemails, and assist inquiries or direct them appropriately.
• Make outbound calls to reschedule missed or canceled appointments.
• Scan and upload patient documents accurately and efficiently.
• Other duties as assigned.

Skills

Bilingual (English/Spanish)

Medical receptionist

Medical scheduling

Computer / typing skills

Communication skills

Friendly, professional demeanor

Education

High School diploma or equivalent

Some college preferred

Tools

Medical scheduling software

Job description

Mountain View Pain Center seeks a bilingual front desk receptionist to manage patient check-in, scheduling, and inquiries in a fast-paced medical office in Northglenn, CO. You will be the first impression, delivering a welcoming, professional patient experience.

Responsibilities include greeting patients, collecting insurance details and co-pays, coordinating appointments, answering calls, and processing documents with accuracy.