Bilingual Intake & Front Desk Specialist

Equus Workforce Solutions; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

11 Paid Holidays

PTO

Tuition reimbursement

Guided Professional Development Plans

Summer Fridays

Weekly Wellness Sessions

Medical/Vision/Dental

Employer Paid Life Insurance

Employer 401k Contributions

Employee Referral Bonus

Employee Assistance Programs

Job summary

Grant Associates in the United States is seeking an entry-level Administrative Assistant to greet customers, direct services, schedule meetings and support staff.

The role requires strong customer service, bilingual English/Spanish, CRM and data entry skills, and comfort with virtual meeting tools like Zoom and Teams. The company offers opportunities for professional development and competitive benefits.

Qualifications

• High school diploma or equivalent; associates degree preferred.
• Professional demeanor and customer service friendly.
• Bilingual ability to speak and read in English. Bilingual Spanish speaking highly desired
• Experience in workforce development, recruitment, or customer service is a plus.
• Must have strong computer literacy and data entry skills. Experience working with CRM systems highly desired.
• Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams) is a plus.

Responsibilities

• Greet customers in person and by phone
• Direct customers to appropriate services in person and by phone
• Schedule meetings
• Data entry
• Provide administrative assistance to staff as needed

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Associates degree preferred

Tools

CRM systems

Zoom

Microsoft Teams

Job description

Grant Associates in the United States is seeking an entry-level Administrative Assistant to greet customers, direct services, schedule meetings and support staff.

The role requires strong customer service, bilingual English/Spanish, CRM and data entry skills, and comfort with virtual meeting tools like Zoom and Teams. The company offers opportunities for professional development and competitive benefits.