Bilingual Front Desk Specialist (English & Spanish)

Behavior Treatment & Analysis; Richmond (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Behavior Treatment & Analysis in Richmond, CA seeks a friendly, bilingual Front Desk Associate to greet clients and manage a busy reception with professionalism.

The role requires strong customer service and communication skills in English and Spanish, plus the ability to handle multiple tasks. You will answer calls, manage mail and emails, and support scheduling and admin processes while maintaining a welcoming front desk.

Qualifications

• Fluent in English and Spanish, both written and spoken.
• Prior front desk, receptionist, or admin experience preferred.
• High school diploma or equivalent.
• Proficient with Microsoft Office.
• Experience with scheduling software preferred.

Responsibilities

• Welcome and assist clients, families, visitors, and guests upon arrival.
• Answer questions and direct inquiries to the appropriate team member.
• Answer and manage incoming phone calls, transferring or redirecting as needed.
• Monitor and manage incoming and outgoing mail and packages.
• Check, sort, and forward general emails to the appropriate department or team member.
• Maintain a clean, organized, and welcoming front desk and reception area.
• Monitor office supply inventory and coordinate supply requests or orders as needed.
• Assist with basic administrative and clerical tasks, including document and file management.
• Support scheduling and other administrative processes as assigned.
• Provide general administrative support to the team as needed.

Skills

Bilingual English/Spanish

Customer service

Communication

Organizational skills

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Scheduling software

Job description

Behavior Treatment & Analysis in Richmond, CA seeks a friendly, bilingual Front Desk Associate to greet clients and manage a busy reception with professionalism.

The role requires strong customer service and communication skills in English and Spanish, plus the ability to handle multiple tasks. You will answer calls, manage mail and emails, and support scheduling and admin processes while maintaining a welcoming front desk.