Bilingual Inbound Sales Pro - Earn Incentives & Growth

Jobtome; High Point Township (IA); On-site; USD 23,000 - 32,000; Full time

Job summary

Spectrum is seeking a sales-oriented team member to connect customers with Spectrum products and services. The role focuses on understanding customer needs, promoting bundles, and driving satisfaction while achieving sales targets.

Qualified candidates will be bilingual in English and Spanish, with at least one year of sales or customer service experience and familiarity with billing systems. This on-site role offers competitive pay and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Over 1 year of sales experience and customer service or call center experience.
• English and Spanish proficiency required.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services
• Educate customers on product features and benefits, promoting bundles
• Achieve weekly and monthly sales targets through effective sales techniques
• Build trust with new, existing and former customers to encourage loyalty
• Address billing inquiries and support retention
• Stay up-to-date with Spectrum campaigns, pricing and offerings
• Maintain professionalism in all customer interactions

Skills

Bilingual English/Spanish

Sales experience

Customer service

Communication skills

Understanding of cable products

Billing systems familiarity

Education

High school diploma or equivalent

Job description

Spectrum is seeking a sales-oriented team member to connect customers with Spectrum products and services. The role focuses on understanding customer needs, promoting bundles, and driving satisfaction while achieving sales targets.

Qualified candidates will be bilingual in English and Spanish, with at least one year of sales or customer service experience and familiarity with billing systems. This on-site role offers competitive pay and opportunities for growth.