Bilingual Inbound Sales Rep (Spanish)

Jobtome

Summerfield (MD)

On-site

USD 23,000 - 32,000

Full time

8 days ago

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Job summary

Spectrum is hiring for a sales-focused role in the U.S. that helps connect customers with Spectrum bundles (video, data, voice, mobile). The position emphasizes needs analysis, product education and closing sales while delivering great service to both new and existing customers.

Starting pay is $20/hour with incentives that can push annual earnings beyond $110,000. This role may include weekends and holidays in an on-site office setting, with Spectrum offering comprehensive benefits and growth

Qualifications

High school diploma or equivalent.
1+ year of sales experience, preferably in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success.
1+ year of customer service or call center experience.

Responsibilities

Engage customers by evaluating needs and recommending Spectrum products and services.
Educate customers on product features and benefits, promoting bundled solutions for maximum value.
Consistently achieve weekly and monthly sales targets by applying effective sales techniques.
Build trust and rapport with new, existing and former customers to encourage long-term loyalty.
Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention.
Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions.
Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience.