Bilingual Inbound Sales Pro — $110k+ with Incentives

Jobtome; Elon (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Incentives for top performers

Job summary

Spectrum is hiring a Sales Associate to connect customers with the right Spectrum bundles and services. You will guide needs analysis, explain product features, and aim to meet or exceed sales targets while delivering excellent service.

The role involves a flexible schedule in an office setting, working with a bilingual team to support customers in English and Spanish, and earning competitive pay plus incentives.

Qualifications

• High school diploma or equivalent.
• 1+ year of sales experience in voice, data or video solutions.
• 1+ year of customer service or call center experience.
• 0.5 year of sales experience with demonstrated outcomes at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products.
• Educate customers on product features and benefits and bundled solutions.
• Achieve weekly and monthly sales targets using sales techniques.
• Build trust with new, existing and former customers to encourage loyalty.
• Resolve billing inquiries and support retention.
• Stay updated on Spectrum campaigns and pricing to answer questions.
• Maintain professionalism and simplify the purchasing experience.

Skills

Bilingual Spanish

Sales experience

Customer service

Communication skills

Billing systems

Tech savvy

MS Office

Education

High school diploma or equivalent

Job description

Spectrum is hiring a Sales Associate to connect customers with the right Spectrum bundles and services. You will guide needs analysis, explain product features, and aim to meet or exceed sales targets while delivering excellent service.

The role involves a flexible schedule in an office setting, working with a bilingual team to support customers in English and Spanish, and earning competitive pay plus incentives.