Bilingual Sales & Customer Solutions Rep — In-Office

Jobtome; Pineville (LA); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative in an in‑office call center. You will handle inbound calls, resolve billing inquiries, and identify opportunities to upsell or cross‑sell Spectrum services while delivering excellent customer experiences.

Ideal candidates have 1+ year of sales experience, strong English communication, and a flexible schedule. Bilingual Spanish is a plus, and full‑time in‑office work with competitive pay and incentives is offered.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Able to work a flexible schedule and overtime as requested.

Responsibilities

• Handle inbound calls from customers as the first point of contact.
• Investigate concerns, resolve issues in real time, and upsell or cross‑sell products as appropriate.
• Explain products and services clearly to retain and grow customer relationships.
• Master order processing within the billing system for retained accounts and new sales.

Skills

Customer service

Sales experience

English proficiency

Bilingual English/Spanish

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

Spectrum is seeking a Sales and Customer Solutions Representative in an in‑office call center. You will handle inbound calls, resolve billing inquiries, and identify opportunities to upsell or cross‑sell Spectrum services while delivering excellent customer experiences.

Ideal candidates have 1+ year of sales experience, strong English communication, and a flexible schedule. Bilingual Spanish is a plus, and full‑time in‑office work with competitive pay and incentives is offered.