Bilingual Front Desk & Staffing Support Specialist

ExcelliSearch, Inc.; Bay Shore (NY); On-site; USD 22,000 - 30,000; Full time

Job summary

ExcelliSearch, Inc. is seeking a Front Desk Receptionist to cover the lobby, greet visitors, handle calls and emails, and assist with walk-in applicants and recruitment activities.

The role supports HHAexchange mobile ID setup and Viventium ESS basics, while coordinating with Staffing and HR teams. The ideal candidate will have a high school diploma, strong communication skills, and the ability to handle confidential information with discretion.

Qualifications

• High school diploma or equivalent preferred.
• Previous receptionist or customer service experience preferred.
• Spanish-speaking ability strongly preferred.
• Basic computer skills, including Microsoft Office and email.
• Familiarity with HHAexchange and Viventium ESS is a plus.
• Strong communication, organization, and multitasking skills.
• Professional demeanor, punctuality, reliability, and attention to detail.
• Ability to handle confidential information appropriately.

Responsibilities

• Greet visitors and applicants professionally and maintain a welcoming desk.
• Answer calls, direct to departments, and take messages; monitor emails.
• Assist walk-in applicants and aides, directing to Recruitment.
• Support HHAexchange mobile ID setup and ESS onboarding basics.
• Coordinate staffing communications and document flow with Recruiting.
• Process mail, scans, and distribution; ensure confidentiality.
• Manage packages and notify staff of arrivals; report issues.
• Close the office securely and preserve orderly reception areas.
• Collaborate with HR, Recruitment, Staffing, Intake and other teams.

Skills

Customer service experience

Spanish-speaking ability

Strong communication skills

Multitasking

Confidential information handling

Punctuality and reliability

Microsoft Office

Education

High school diploma or equivalent

Tools

HHAexchange familiarity

Viventium ESS familiarity

Job description

ExcelliSearch, Inc. is seeking a Front Desk Receptionist to cover the lobby, greet visitors, handle calls and emails, and assist with walk-in applicants and recruitment activities.

The role supports HHAexchange mobile ID setup and Viventium ESS basics, while coordinating with Staffing and HR teams. The ideal candidate will have a high school diploma, strong communication skills, and the ability to handle confidential information with discretion.