Beauty Experience Lead - Drive Client Loyalty & Sales

Kohl's; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Kohl's is seeking a Beauty Lead Advisor to drive sales through passion for beauty and consultative client engagement. You will lead the Beauty Team, maintain product knowledge, and execute visual standards while supporting replenishment and inventory processes.

The role emphasizes coaching, collaboration with the Store Manager, and delivering excellent client experiences. You will partner with Sephora Training Team and other partners, build client loyalty, and upsell products as appropriate.

Qualifications

• 3 years of client-facing retail or service industry experience.
• Excellent written and verbal communication skills.

Responsibilities

• Provide guidance for the Beauty Team through strong partnership with the Store Manager.
• Communicate initiatives between Store Manager and Beauty Advisors, providing feedback and coaching.
• Act as a point of contact for Store Manager, Sephora Training Team and other partners.
• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales.
• Provide credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products.
• Understand and execute the sales plans to support and meet goals.
• Execute and maintain Sephora visual merchandising and operational standards.
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience.
• Actively engage and complete all required training to expand knowledge.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes.

Skills

Authentic passion for beauty

Client-facing retail

Communication skills

Flexible schedule

Job description

Kohl's is seeking a Beauty Lead Advisor to drive sales through passion for beauty and consultative client engagement. You will lead the Beauty Team, maintain product knowledge, and execute visual standards while supporting replenishment and inventory processes.

The role emphasizes coaching, collaboration with the Store Manager, and delivering excellent client experiences. You will partner with Sephora Training Team and other partners, build client loyalty, and upsell products as appropriate.