Beauty Experience Lead

Ulta Beauty, Inc.; Houston (TX); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Ulta Beauty is seeking an Experience Manager to lead a high-performing team across salon services, boutiques, and retail. You will drive guest experience, nurture team culture, and ensure top-line growth with a focus on NPS, revenue, and service standards.

The role requires a drive for results, deep beauty industry passion, and the ability to lead, influence, and develop staff while maintaining strong operational controls and compliance.

Formación

• Bachelor’s degree preferred.
• Cosmetology license and/or cosmetology management license where required by state law.
• 2–3+ years relevant, fast-paced retail management experience.

Responsabilidades

• Lead store-wide guest experience, services, and sales to meet goals.
• Coach and develop a diverse team across salon, boutiques, and support roles.
• Ensure compliance with store policies, scheduling, and inventory controls.
• Drive profitability through top-line sales and operating efficiency.
• Promote guest satisfaction and Net Promoter Score through coaching and standards.

Conocimientos

Retail management

Leadership

Sales & service

Payroll budgeting

Customer engagement

Team development

Operations

Educación

Bachelor’s degree preferred

Cosmetology license

Cosmetology management license

Herramientas

POS system

Microsoft Office

Apple devices

Descripción del empleo

Ulta Beauty is seeking an Experience Manager to lead a high-performing team across salon services, boutiques, and retail. You will drive guest experience, nurture team culture, and ensure top-line growth with a focus on NPS, revenue, and service standards.

The role requires a drive for results, deep beauty industry passion, and the ability to lead, influence, and develop staff while maintaining strong operational controls and compliance.