Beauty Experience Leader

Ulta Beauty; New Orleans (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and associates. You will drive top-line sales, manage guest experience, and oversee services, boutiques, and retail operations.

A strong focus on NPS and guest satisfaction is required to deliver upscale beauty experiences. Responsible for staffing, coaching, and training, you will ensure adherence to policies, scheduling, and inventory controls.

Qualifications

• 2-3+ years relevant, fast-paced retail management work experience
• Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
• Cosmetology management: Advanced competency in services, guest experience, and product attachment; knowledge of Board of Cosmetology regulations and hiring requirements
• Retail management: proven ability with monitoring inventory levels, achieving operational goals

Responsibilities

• Promote a culture of accountability to meet or exceed store goals for services, boutiques, and retail sales
• Drive profitability through operational excellence and top-line growth
• Lead through coaching to ensure guest experience and staff development

Skills

Retail management

Financial management

Cosmetology management

Guest experience

Education

Bachelor's degree preferred

Cosmetology license

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and associates. You will drive top-line sales, manage guest experience, and oversee services, boutiques, and retail operations.

A strong focus on NPS and guest satisfaction is required to deliver upscale beauty experiences. Responsible for staffing, coaching, and training, you will ensure adherence to policies, scheduling, and inventory controls.