Banking Customer Service Specialist – Onsite

Russell Tobin; Owensboro (KY); On-site; USD 31,684 - 33,062; Part time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee assistance program

Discounts with preferred vendors

Job summary

A prominent American banking company is seeking a Customer Service Representative for an onsite role in Owensboro, KY. This contract position involves processing income checks, assisting customer inquiries, and ensuring same-day task completion. Ideal candidates will possess excellent customer service skills and the ability to work under pressure. The role offers a pay range of $23/hr - $24/hr along with comprehensive healthcare benefits.

Responsibilities

• Process income checks and packages for Assumptions and Subordinations.
• Mail out packages for Assumptions and Subordinations.
• Assist in a phone queue to answer customer questions related to Assumptions and Subordinations.
• Complete checks on the same day.
• Scan all packages on the same day.
• Stay within Service Level Agreement (SLA) requirements.

Skills

Excellent customer service and communication skills

Ability to work in a high-pressure environment

Ability to multi-task

Strong teamwork skills

Job description

A prominent American banking company is seeking a Customer Service Representative for an onsite role in Owensboro, KY. This contract position involves processing income checks, assisting customer inquiries, and ensuring same-day task completion. Ideal candidates will possess excellent customer service skills and the ability to work under pressure. The role offers a pay range of $23/hr - $24/hr along with comprehensive healthcare benefits.