Banking Customer Care Specialist (Onsite) Contract-to-Hire

Insight Global; Springdale (OH); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Paid sick leave

Other paid time off

Job summary

A staffing agency is seeking a Customer Service Specialist for an onsite role in Springdale, OH. This 6-month contract position offers $17-$18 per hour with potential for full-time hire. The ideal candidate must have at least 1 year of customer service experience and demonstrate excellent communication skills. Responsibilities include engaging with customers via phone, email, and chat, as well as resolving inquiries regarding banking products. A commitment to reliability and professionalism is essential.

Qualifications

• 1+ years of experience working in a professional office setting.
• 1+ years in customer service role.
• Must demonstrate reliability and effective communication.

Responsibilities

• Engage with customers through multiple service channels.
• Answer inquiries about bank products and services.
• Resolve customer issues regarding loan products.

Skills

Professional office experience

Customer service experience

Clear communication skills

Ability to learn quickly

Commitment to the role

Job description

A staffing agency is seeking a Customer Service Specialist for an onsite role in Springdale, OH. This 6-month contract position offers $17-$18 per hour with potential for full-time hire. The ideal candidate must have at least 1 year of customer service experience and demonstrate excellent communication skills. Responsibilities include engaging with customers via phone, email, and chat, as well as resolving inquiries regarding banking products. A commitment to reliability and professionalism is essential.