Bank Customer Service Specialist – On-Site Growth

City National Bank Of Wv; Greenup (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Job summary

City National Bank seeks a Customer Service Representative to join our on-site team in Greenup, KY. The role focuses on delivering exceptional service, guiding customers to suitable banking products, and handling deposits, withdrawals, and transfers with accuracy.

Candidates should have a high school diploma, strong communication skills, and the ability to work in a fast-paced environment. Prior banking experience is a plus, with comprehensive benefits provided.

Qualifications

• Diploma or equivalent; degree preferred.
• Experience in banking customer service is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide exceptional customer service and resolve inquiries promptly.
• Serve as first point of contact for customers in-person or via phone.
• Identify needs and recommend appropriate banking products.
• Process deposits, withdrawals, and transfers accurately.
• Educate customers on online and mobile banking.
• Maintain accurate records in compliance with regulations.
• Collaborate with teams to resolve complex issues.

Skills

Customer service

Communication

Problem-solving

Computer literacy

Banking software

Education

High School Diploma or equivalent

College degree preferred

Tools

Banking software systems

Job description

City National Bank seeks a Customer Service Representative to join our on-site team in Greenup, KY. The role focuses on delivering exceptional service, guiding customers to suitable banking products, and handling deposits, withdrawals, and transfers with accuracy.

Candidates should have a high school diploma, strong communication skills, and the ability to work in a fast-paced environment. Prior banking experience is a plus, with comprehensive benefits provided.