Banking Customer Advisor: Growth & Referrals

WesBanco Bank Inc.; Clarksburg (WV); On-site; USD 36,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor (CSA) to deliver outstanding service, open new deposit accounts, and identify opportunities to present bank products to customers.

The role emphasizes responsive support to the Banking Center and collaboration with internal partners. You will engage in outbound calls for onboarding, prospect new Retail customers, promote products, and maintain security and procedures.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of banking experience preferred.
• Minimum of three years of Cash Handling, Sales, and Customer Service experience preferred.

Responsibilities

• Provide excellent customer service and identify referral opportunities.
• Open new deposit accounts and process transactions accurately.
• Promote bank products and services through relationships with customers and partners.
• Conduct outbound calls for onboarding and prospecting new Retail customers to promote bank products.

Skills

Business Development

Interpersonal Skills

Communication Skills

Sales

Cash Handling

Customer Service

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor (CSA) to deliver outstanding service, open new deposit accounts, and identify opportunities to present bank products to customers.

The role emphasizes responsive support to the Banking Center and collaboration with internal partners. You will engage in outbound calls for onboarding, prospect new Retail customers, promote products, and maintain security and procedures.