Banking Center Customer Growth & Service Advisor

WesBanco Bank Inc.; Bexley (OH); On-site; USD 36,000 - 46,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and support customers in meeting financial needs.

The role emphasizes outbound outreach, relationship building, and promoting WesBanco’s banking products through internal referrals with a strong emphasis on compliance and accuracy. The CSA will work to achieve production and referral goals, collaborate with branch staff, and participate in community outreach while maintaining

Qualifications

• High school diploma required.
• Banking, cash handling, sales, and customer service experience preferred.
• Proficient in Microsoft Outlook and banking software.

Responsibilities

• Open new deposit accounts and handle cash drawer with accurate balancing.
• Provide excellent customer service and identify opportunities for product referrals.
• Conduct outbound calls to onboard new Retail customers and promote bank products.
• Build relationships with customers and internal partners to meet banking center goals.
• Balance daily operations and adhere to security, audit, and compliance procedures.

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and support customers in meeting financial needs.

The role emphasizes outbound outreach, relationship building, and promoting WesBanco’s banking products through internal referrals with a strong emphasis on compliance and accuracy. The CSA will work to achieve production and referral goals, collaborate with branch staff, and participate in community outreach while maintaining