Banking Center Customer Service & Growth Advisor

WesBanco Bank Inc.; Pittsburgh (Allegheny County); On-site; USD 38,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Customer Service Advisor to provide exceptional customer service, open new deposit accounts, and refer customers to banking partners for products and services. The role focuses on onboarding, outbound calls, and building Retail banking relationships.

The CSA will promote Bank products, maintain security procedures, and meet goals through effective customer consultations, referrals, and proactive outreach within the Banking Center environment.

Qualifications

• High School Diploma or GED required.
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Responsibilities

• Initiates conversations to assess customer financial needs and recommend bank products and services.

Skills

Excellent Customer Service

Operational Proficiency

Referral Opportunity Identification

Relationship Building

Product Promotion

Business Development

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. is seeking a Customer Service Advisor to provide exceptional customer service, open new deposit accounts, and refer customers to banking partners for products and services. The role focuses on onboarding, outbound calls, and building Retail banking relationships.

The CSA will promote Bank products, maintain security procedures, and meet goals through effective customer consultations, referrals, and proactive outreach within the Banking Center environment.