Banking Center Customer Advisor - Growth & Relationships

WesBanco Bank Inc.; Findlay (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

WesBanco Bank Inc. seeks a Customer Service Advisor to deliver outstanding banking support, identify sales opportunities, and process deposits.

The CSA will engage customers, open new accounts, make referrals to partners, and uphold security and compliance in daily operations. This role emphasizes proactive outreach and relationship building within the Banking Center.

Strong communication, cash handling skills, and a high school diploma are essential; prior banking experience is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum one year banking experience preferred.
• Minimum three years of cash handling, sales, and customer service experience preferred.

Responsibilities

• Personally models the Bank's Mission, Vision, and Pledge.
• Assess customers' financial needs and refer to partners for promotion of bank products and services.
• Accepts and accurately processes all financial service transactions.
• Open new deposit accounts and operate a cash drawer with proper balancing.
• Complies with security and audit procedures.
• Achieve production and referral goals through outreach and onboarding calls.

Skills

Customer service

Sales

Cash handling

Communication

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. seeks a Customer Service Advisor to deliver outstanding banking support, identify sales opportunities, and process deposits.

The CSA will engage customers, open new accounts, make referrals to partners, and uphold security and compliance in daily operations. This role emphasizes proactive outreach and relationship building within the Banking Center.

Strong communication, cash handling skills, and a high school diploma are essential; prior banking experience is preferred.