Banking Center Operations Supervisor

First Horizon Corp.; Huntsville (AL); On-site; USD 42,000 - 63,000; Full time

Job summary

First Horizon Corp. in Huntsville, AL is seeking a Banking Center Supervisor to lead tellers, ensure top customer service, and maintain compliance with bank policies.

The role focuses on operational efficiency, risk management, and coaching staff to meet sales and service goals. You will oversee cash operations, support audits, and drive cross-selling with bank partners while ensuring secure handling of assets and accurate daily processing.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred and 2-5 years of experience or equivalent combination of education and experience.

Responsibilities

• Provide supervision and support to the tellers to ensure maximum customer service in a professional manner.
• Monitor and train transactional processing staff to support banking center goals and compliance.
• Ensure compliance with policies and procedures affecting day-to-day operations.
• Perform daily processing of financial transactions with accuracy and timeliness in a retail environment.
• Lead the client experience efforts and cross-sell to bank partners to generate new business.
• Maintain workflow, schedule associates, coach staff, and evaluate performance.

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

First Horizon Corp. in Huntsville, AL is seeking a Banking Center Supervisor to lead tellers, ensure top customer service, and maintain compliance with bank policies.

The role focuses on operational efficiency, risk management, and coaching staff to meet sales and service goals. You will oversee cash operations, support audits, and drive cross-selling with bank partners while ensuring secure handling of assets and accurate daily processing.