Banking Center Operations Supervisor

First Horizon Bank; Lebanon (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Tuition reimbursement

401(k) with match

Job summary

First Horizon Bank in Lebanon, TN, is seeking a Bank Teller Supervisor to lead the tellers, ensure outstanding customer service, and support marketing efforts while cross-selling products. You will monitor transactional processing, ensure policy compliance, and train staff to align with bank procedures.

This role emphasizes risk management, efficiency, and a strong client experience. The position requires leadership, attention to detail, and a commitment to delivering quality banking services in

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 2–5 years of experience in banking operations or supervision.
• Strong customer service and compliance mindset.

Responsibilities

• Supervise tellers to ensure professional customer service.
• Oversee cash operations, vault, and ATM for accuracy and security.
• Train staff, communicate policy changes, and manage risk.
• Cross-sell bank products and support client experience initiatives.

Skills

Supervision

Customer service

Training

Policy compliance

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

First Horizon Bank in Lebanon, TN, is seeking a Bank Teller Supervisor to lead the tellers, ensure outstanding customer service, and support marketing efforts while cross-selling products. You will monitor transactional processing, ensure policy compliance, and train staff to align with bank procedures.

This role emphasizes risk management, efficiency, and a strong client experience. The position requires leadership, attention to detail, and a commitment to delivering quality banking services in