Banking Center Operations Supervisor

First-Horizon-Bank; Deer Park (TX); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Health benefits

HSA with company match

Maternity and parental leave

401(k) with 6% match

Job summary

First Horizon Bank in Deer Park, TX is seeking an experienced banking center supervisor to oversee tellers, ensure accurate processing, and deliver high quality customer service in a retail environment. You will monitor transactions, manage cash operations, and support compliance with bank policies while training staff to maintain efficiency.

The role emphasizes risk control, client experience, and teamwork.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred.
• 2–5 years of experience or an equivalent education/experience mix.
• Bilingual capabilities strongly preferred (English/Spanish and/or Vietnamese).
• Proficient with basic office software and banking transactions.

Responsibilities

• Oversee tellers and cash operations to ensure accuracy and security.
• Process client transactions carefully, with overrides to prevent fraud.
• Train staff on policy, procedure, and product knowledge.
• Lead client experience efforts and cross-sell with bank partners.
• Schedule, coach, and evaluate performance; ensure compliance.

Skills

Bilingual english-spanish-vietnamese

Customer service

Leadership

Education

High school diploma or GED; Bachelor's preferred

Tools

Microsoft Office

Job description

First Horizon Bank in Deer Park, TX is seeking an experienced banking center supervisor to oversee tellers, ensure accurate processing, and deliver high quality customer service in a retail environment. You will monitor transactions, manage cash operations, and support compliance with bank policies while training staff to maintain efficiency.

The role emphasizes risk control, client experience, and teamwork.