Banking Center Operations Lead

First Horizon Bank; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank in North Carolina seeks a Teller Supervisor to manage daily teller operations, balance cash, monitor ATMs and deposits, verify deposits and vault cash, and enforce audit and security policies during open hours and at closing.

You will lead the Teller team, coach staff, drive client experience, cross-sell to bank partners, and ensure efficient service with accurate reconciliations and compliance with bank regulations.

Qualifications

• High school diploma or GED required.
• 2-5 years of experience in banking or cash handling preferred.

Responsibilities

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Handle single control vault, ensuring proper control of vault cash, follow all audit and security policies and procedures.
• Monitor the daily balancing and processing of ATM(s), including the processing of all entries, servicing and required audits.
• Responsible for the verification of deposits in the night and lobby depository.
• Alert tellers about any suspected fraud, kiting, theft or other illegal activity.
• Secure all applicable cash records and all other transaction records, supplies and computer equipment at the end of the work day.

Skills

Client service

Cash handling

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

First Horizon Bank in North Carolina seeks a Teller Supervisor to manage daily teller operations, balance cash, monitor ATMs and deposits, verify deposits and vault cash, and enforce audit and security policies during open hours and at closing.

You will lead the Teller team, coach staff, drive client experience, cross-sell to bank partners, and ensure efficient service with accurate reconciliations and compliance with bank regulations.