Bakery Operations Lead: Late-Night Growth & Guest Delight

Insomnia Cookies, LLC; Columbus (OH); Presencial; USD 50.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay + quarterly bonus

Monthly cell phone stipend

Early wage access

Employee discount (free cookies)

Career development and advancement

Descripción de la vacante

Insomnia Cookies, LLC in Columbus, OH is seeking a Bakery Operations Manager to lead a late-night bakery hub. You will build a strong team, set high standards for guest experience, and own the bakery's sales and operations.

This hands-on leadership role involves coaching, scheduling, inventory control, and local marketing to drive growth. If you excel at developing people, delivering fast, friendly service, and hitting targets, this is your role.

Formación

• 3+ years of management or leadership experience in fast-paced settings.
• Availability to work a schedule including late-week shifts (Thu–Sun).
• Hands-on, player-coach leadership style and ability to coach and lead teams.
• Track record of hiring, coaching, developing, and retaining great teams.
• Strong hospitality mindset and commitment to guest experience.
• Strong business acumen to understand performance and drive goals.
• Excellent communication, organization, and problem-solving skills.
• Familiarity with restaurant/retail technology and business systems.
• Ability to obtain food safety certifications as needed.

Responsabilidades

• Own day-to-day bakery operation, ensuring shifts are staffed and prepared for success.
• Maintain high standards for cookie quality, speed, accuracy, cleanliness, and safety.
• Own scheduling and labor, balancing team needs with business needs.
• Manage ordering, inventory accuracy, rotation, shrink, and bakery controls.
• Lead guest experience initiatives and coach teams to deliver friendly, fast service.

Conocimientos

Leadership

Team development

Hospitality

Communication

Problem-solving

Business acumen

Operations management

Guest experience

Herramientas

POS systems

Descripción del empleo

Insomnia Cookies, LLC in Columbus, OH is seeking a Bakery Operations Manager to lead a late-night bakery hub. You will build a strong team, set high standards for guest experience, and own the bakery's sales and operations.

This hands-on leadership role involves coaching, scheduling, inventory control, and local marketing to drive growth. If you excel at developing people, delivering fast, friendly service, and hitting targets, this is your role.