Administrative Support

IICRC; New York (NY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Benefits package varies by location

Job summary

ServiceMaster Clean of Fraser Valley is seeking an Administrative Support team member to assist in day-to-day operations. Responsibilities include clerical tasks, scheduling services, and customer communication.

The ideal candidate will be proficient in Microsoft Office, detail-oriented, and possess strong communication skills. Join our team where the mission is to improve lives through service and integrity.

Qualifications

• Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel).
• Experience in Xactware would be helpful, but not mandatory.
• Strong written and verbal communication skills.

Responsibilities

• Receive incoming calls in professional and courteous manner.
• Call potential customers to explain the company services and solicit business.
• Assist with the scheduling of services.

Skills

Computer literate with proficiency in Microsoft Office

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Professional appearance and personality

Team player who can work independently

Tools

Microsoft Office

Xactware

Job description

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process.

As Administrative Support, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Rainbow International. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, self-directed, and enthusiastic. You are driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities

• Receive incoming calls in professional and courteous manner
• Call potential customers to explain the company services and solicit business
• Assist with the scheduling of services
• Notify customers of service call status and follow up with customers after the work is completed
• Collect all monies from all sources
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.

Job Requirements

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware would be helpful, but not mandatory
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently

Benefits

Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!