Operations & Admin Coordinator: Growth & Impact

Rainbow Restoration UK; Chapin (SC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical Insurance Coverage

Stable Full-Time Schedule

Growth & Advancement Opportunities

Job summary

Rainbow Restoration is seeking an organized Office & Operations Coordinator to manage the front desk, scheduling, and dispatch for field teams. You will collaborate with technicians, managers, customers, and leadership to keep daily operations efficient while delivering exceptional service.

This role blends administrative tasks with operational support in a fast-paced restoration environment. A proactive, detail-oriented self-starter with strong communication will thrive and grow with the

Qualifications

• Strong organizational and administrative skills for a busy front desk.
• Clear written and verbal communication with customers and teams.
• Ability to multitask across systems while maintaining accuracy.

Responsibilities

• Be the first point of contact for customers by phone.
• Coordinate scheduling and dispatch for field teams and appointments.
• Maintain accurate job documentation and customer records.
• Communicate updates to customers, technicians, and leadership.
• Assist with accounts receivable follow-up and payments.
• Support office systems and workflows; take on additional tasks as needed.

Skills

Organizational skills

Excellent communication

Self-starter

Customer service

Multi-tasking

Tools

SmartQ

XactAnalysis

Xactimate

MICA

Symbility

NextGear

Job description

Rainbow Restoration is seeking an organized Office & Operations Coordinator to manage the front desk, scheduling, and dispatch for field teams. You will collaborate with technicians, managers, customers, and leadership to keep daily operations efficient while delivering exceptional service.

This role blends administrative tasks with operational support in a fast-paced restoration environment. A proactive, detail-oriented self-starter with strong communication will thrive and grow with the