Automation-Focused IT Engineer — End-to-End Ops

OpenKrill; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Ema is seeking an IT Engineer to own corporate IT end to end, automating workflows and governing access, devices, and policies. You will be part of a lean team responsible for keeping systems secure, compliant, and scalable.

This role emphasizes building autonomous workflows with AI tooling, managing identity, and ensuring seamless user experiences across the organization. The position offers remote work with a national scope.

Qualifications

• 0–2 years of experience managing Cloud/SaaS infrastructure.
• Experience with Okta/IdP, Google Workspace, and MDM.
• Strong security and documentation discipline.
• Excellent technical writing and stakeholder communication skills.

Responsibilities

• Automation: design autonomous workflows using AI tooling to reduce repetitive tasks.
• Identity & Access: manage onboarding, provisioning, access reviews with policy-driven automation.
• SaaS lifecycle: maintain tool inventories and reclaim unused licenses.
• Endpoint security: automate OS patching and encryption baselines.
• Compliance: generate audit evidence for SOC 2, ISO 27001, and AI governance.
• Operational excellence: standardize runbooks and SLA-driven Tier 1/2 support.
• Advise Finance & HR: handle access, licensing, renewals, and billing inquiries.

Skills

Automation instinct

Agentic tools

Python scripting

API integrations

IT operations

Security operations

Documentation

Communication

Tools

Okta/SCIM

Google Workspace

MDM

Job description

Ema is seeking an IT Engineer to own corporate IT end to end, automating workflows and governing access, devices, and policies. You will be part of a lean team responsible for keeping systems secure, compliant, and scalable.

This role emphasizes building autonomous workflows with AI tooling, managing identity, and ensuring seamless user experiences across the organization. The position offers remote work with a national scope.