AI-Driven IT Systems Engineer — Automation & IAM

Perplexity; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Perplexity is seeking an IT Systems Administrator for an early, high-impact role in our San Francisco office. You’ll build automations, manage workflows, and reduce repetitive tasks using our AI tools. You’ll lead IT projects, secure access, and streamline onboarding while working hands-on with macOS, Google Workspace, Okta, and MDM.

You'll partner with teams to automate processes, improve security, and deliver reliable IT services with minimal supervision in a fast-moving environment.

Qualifications

• 7+ years of hands-on IT systems administration experience.
• Strong macOS and Google Workspace skills.
• Expertise with Okta, including workflows and secure access.
• Experience with MDM, SaaS apps, and IT security basics.
• Knowledge of IAM, RBAC, least privilege and encryption.
• Experience with IT ticketing, ITIL and SLAs.
• Proven track record leading IT projects with minimal supervision.
• Excellent written and verbal communication; automating busywork.

Responsibilities

• Use Perplexity's Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plate.
• Work and tune agentic IT ticketing, including ticket analysis, creation of KPIs and building of workflows that resolve common requests automatically.
• Automate the management of users and devices so IT is as hands-off as possible.
• Enable Self Service and help other departments automate their processes as well.
• Manage and optimize corporate software systems.
• Improve our Mobile Device Management (MDM) setup and create a very polished Onboarding experience.
• Roll out and enforce strong security policies.
• Lead IT projects across endpoint management, IAM and the IT backend
• Train and support staff on IT systems, in person and remotely.

Skills

macOS

Google Workspace

Okta

Bash

Python

ITIL

SLA management

Automation

Communication

Job description

Perplexity is seeking an IT Systems Administrator for an early, high-impact role in our San Francisco office. You’ll build automations, manage workflows, and reduce repetitive tasks using our AI tools. You’ll lead IT projects, secure access, and streamline onboarding while working hands-on with macOS, Google Workspace, Okta, and MDM.

You'll partner with teams to automate processes, improve security, and deliver reliable IT services with minimal supervision in a fast-moving environment.