Auto Service Store Manager — Leadership & Growth

Pep Boys Inc; Burbank (CA); Sur place; USD 34 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Résumé du poste

Pep Boys is seeking a Store Manager in Burbank, CA to drive service labor, parts, and fleet sales while delivering exceptional customer experiences. You will lead shop teams, ensure productivity, and uphold safety and store standards.

Responsibilities include recruiting and coaching staff, optimizing staffing, and overseeing back-shop operations, CVIs, and service repairs. Experience in automotive service and supervisory roles is required.

Qualifications

• High school diploma or equivalent required.
• One year of experience in automotive service environment.
• Two-year college or technical program; or 1–3 years service industry experience with at least 1 year supervisory experience.
• Valid Driver's License.
• Strong customer service and cash handling skills.

Responsabilités

• Direct and manage a team of associates, including hiring, coaching, and evaluating performance.
• Oversee store productivity, safety, and compliance with policies and procedures.
• Train and coach staff on Customer Care Process and CVIs.
• Maintain staffing at optimal levels and recruit for technician and selling roles.
• Ensure POS transactions, inventory accuracy, and vendor payment practices.
• Build relationships with Fleet service customers.

Connaissances

Customer service

Supervisory experience

Team leadership

Problem solving

Formation

High school diploma or equivalent

Two-year college/technical program

Outils

POS systems

Description du poste

Pep Boys is seeking a Store Manager in Burbank, CA to drive service labor, parts, and fleet sales while delivering exceptional customer experiences. You will lead shop teams, ensure productivity, and uphold safety and store standards.

Responsibilities include recruiting and coaching staff, optimizing staffing, and overseeing back-shop operations, CVIs, and service repairs. Experience in automotive service and supervisory roles is required.