Auto Collision CSR: Elite Customer Care & Admin Pro

Boyd Group; Brownsburg (IN); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual PTO plans

Paid parental leave

Holidays

Insurance (medical, dental, vision)

401(k) retirement plan with company

Disability & life insurance

Continuing education opportunities

Employee discounts

Voluntary daily pay option

Descripción de la vacante

Gerber Collision & Glass in Brownsburg, IN is seeking a detail‑oriented CSR to deliver an exceptional customer experience. You will manage relationships with customers and insurance partners while providing administrative support for the Repair Facility Team.

The role requires strong multitasking, clear communication, and accuracy with documentation, scheduling, and rental coordination. Prior experience in a similar admin/customer service role is preferred.

Formación

• High School Diploma or GED
• Minimum 1 year experience in a similar administrative role
• Preferred 1 year in auto body or similar environment

Responsabilidades

• Provide exceptional customer experience and manage relationships with customers and insurers.
• Schedule vehicle repair appointments using CCC One schedule and scripts.
• Prepare RO packets and record communications with customers/insurance partners in CCC One.

Conocimientos

Multitasking

Attention to detail

Communication skills

Sales drive

Customer service

Educación

High School Diploma or GED

Auto body environment experience preferred

Herramientas

CCC One

ARMS

Descripción del empleo

Gerber Collision & Glass in Brownsburg, IN is seeking a detail‑oriented CSR to deliver an exceptional customer experience. You will manage relationships with customers and insurance partners while providing administrative support for the Repair Facility Team.

The role requires strong multitasking, clear communication, and accuracy with documentation, scheduling, and rental coordination. Prior experience in a similar admin/customer service role is preferred.