Assistant Property Manager - On-Site, Guest Experience

Equity LifeStyle Properties, Inc.; Santa Cruz (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties, Inc. in Santa Cruz, CA is hiring an Assistant Property Manager to support the Property Manager and serve as a liaison between our office, guests and residents regarding maintenance and other issues.

The role includes responding to inquiries, coordinating repairs, processing applications, preparing leases, and handling accounts payable/receivable. Strong customer service and MS Office skills are required.

Qualifications

• Bachelor's degree or equivalent education/experience.
• 3+ years of on-site property management experience.
• Strong customer service and basic knowledge of building structures.
• Experience coordinating and scheduling appointments.
• Proficiency with Microsoft Office and web-based applications.
• Ability to manage multiple projects and prioritize guest needs.
• Meticulous attention to detail.
• Valid driver's license with good driving record and current auto insurance.

Responsibilities

• Respond to questions and complaints in a timely manner.
• Contact tenants to address issues requiring immediate attention.
• Schedule maintenance calls and create work orders.
• Order inventory and obtain repair estimates.
• Set up or renew vendors and collect insurance documents.
• Process new applications for long-term residency, including background checks.
• Prepare lease agreements and move-in documents.
• Manage accounts payable/receivable, credit card reconciliations, and deposits.
• Manage calendars and perform general administrative tasks.

Skills

On-site property management

Customer service

Schedule coordination

Multi-project prioritization

Attention to detail

Driving license

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Equity LifeStyle Properties, Inc. in Santa Cruz, CA is hiring an Assistant Property Manager to support the Property Manager and serve as a liaison between our office, guests and residents regarding maintenance and other issues.

The role includes responding to inquiries, coordinating repairs, processing applications, preparing leases, and handling accounts payable/receivable. Strong customer service and MS Office skills are required.