Assistant Manager — Lead Operations & Guest Experience

Zax LLC; Durham (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Bonus potential quarterly

Free meals on shift

Paid time off

Paid holidays

401(k) with employer match

Medical, dental and vision insurance

Job summary

Zax LLC in Durham, NC is seeking an Assistant Manager to oversee daily restaurant operations and ensure guests receive outstanding experiences. You will supervise the team, train staff, and enforce food safety and service standards while following company policies and procedures.

This role requires strong leadership, organization, and communication skills, with the ability to coach others, manage schedules, resolve guest concerns promptly, and uphold a positive culture.

Qualifications

• Leadership qualities and ability to coach and develop others.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent communication, problem-solving, and guest-relations abilities.

Responsibilities

• Oversee daily restaurant operations and ensure guest satisfaction.
• Create and manage work schedules, delegate shifts, and communicate expectations.
• Supervise and coach team members to perform at a high level and meet quarterly goals.

Skills

Leadership

Organizational skills

Communication skills

Job description

Zax LLC in Durham, NC is seeking an Assistant Manager to oversee daily restaurant operations and ensure guests receive outstanding experiences. You will supervise the team, train staff, and enforce food safety and service standards while following company policies and procedures.

This role requires strong leadership, organization, and communication skills, with the ability to coach others, manage schedules, resolve guest concerns promptly, and uphold a positive culture.