Assistant Manager, Restaurant Ops & Guest Experience

ZAX Zax LLC; Santee (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Bonus program up to 12%

Free meals on shift

50% off meals off shift

Paid time off

Paid holidays

Early access to pay recognition

Employee referral program

Advancement opportunities

Benefits package

Medical, dental, and vision insurance

Short and long-term disability

Employer-paid life insurance

401(k) with employer match

Job summary

Zax LLC is seeking an Assistant Manager to lead daily restaurant operations, ensure policy compliance, and coach team members to deliver exceptional guest experiences. You will manage schedules, oversee training, and uphold quality, safety, and service standards to drive results.

We offer a comprehensive benefits package and opportunities for advancement within a growing brand. This position requires flexibility, strong leadership, and a commitment to teamwork in a fast-paced setting.

Qualifications

• Must be 18 years of age or older.
• Must have a valid driver’s license, vehicle insurance, and reliable transportation.
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others.

Responsibilities

• Complete all training requirements including: Zaxbys Assistant Manager Development Plan, Food Safety Certification and Manager Certification.
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations.
• Create an effective work schedule following company standards and local laws.
• Plan and delegate shift assignments including communicating expectations and adjusting as needed.
• Supervise, provide leadership, and coach team members to perform at their highest level and achieve quarterly goals.
• Maintain operational standards and ensure compliance with guidelines, policies, and procedures.
• Escalate other concerns to your supervisor when appropriate.
• All other duties necessary to ensure restaurant operations function properly.

Skills

Leadership

Coaching

Team Building

Job description

Zax LLC is seeking an Assistant Manager to lead daily restaurant operations, ensure policy compliance, and coach team members to deliver exceptional guest experiences. You will manage schedules, oversee training, and uphold quality, safety, and service standards to drive results.

We offer a comprehensive benefits package and opportunities for advancement within a growing brand. This position requires flexibility, strong leadership, and a commitment to teamwork in a fast-paced setting.