Assistant General Manager: Lead Store Growth & People

Philz Coffee; Sunnyvale (CA); On-site; USD 39,950,000 - 45,461,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, dental, and vision insurance

401(k) with company match

Company-paid life insurance

FSA/HSA with company contribution

Family coverage options

Free drinks and food each shift

Bean and merch discounts

Free Philz swag

Opportunities for growth

Job summary

Philz Coffee is seeking Assistant General Managers in Sunnyvale to lead store operations and help grow with the brand. You will manage staffing, costs, customer experience, and team development in a fast-paced environment.

You’ll drive promotional rollouts, ensure food safety, coach staff, and implement new initiatives with a strong focus on the Philz culture and values. Growth opportunities span retail leadership, home office, and roasting plant paths.

Qualifications

• 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment.
• 1-2 years of experience in people programs such as hiring, training, and coaching team members.
• Previous experience in store-level rollouts of promotions and programs.
• Experience managing scheduling, inventory, payroll, and compliance.
• Strong experience supervising food safety and other risk management programs.
• Familiarity with financial controls, including labor and food cost management.
• Proficiency with Google Suite and Microsoft Suite; exposure to scheduling and/or inventory systems a plus.
• Schedule flexibility and willing and able to work a variety of days and shifts.
• Required: Food Manager certification within the first 30 days of employment.

Responsibilities

• Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance.
• Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up.
• Ensure a store experience aligned with Philz's core values and standards.
• Respond to customer feedback across channels and take action to improve the store experience.
• Coach and evaluate team members, providing feedback and growth-driven decisions.
• Lead the rollout of new initiatives and ensure your team is trained and ready.

Skills

Supervisory experience

People programs

Scheduling

Inventory management

Food safety

Financial controls

Microsoft Suite

Google Suite

Tools

Google Suite

Microsoft Suite

Scheduling systems

Inventory systems

Job description

Philz Coffee is seeking Assistant General Managers in Sunnyvale to lead store operations and help grow with the brand. You will manage staffing, costs, customer experience, and team development in a fast-paced environment.

You’ll drive promotional rollouts, ensure food safety, coach staff, and implement new initiatives with a strong focus on the Philz culture and values. Growth opportunities span retail leadership, home office, and roasting plant paths.