Store Leadership & People Growth Lead

Philz Coffee; Campbell (CA); Sur place; USD 60 000 - 69 000; Plein temps

Avantages offerts par ce poste

Vacation & sick time

Health Insurance

401(k) match

Life insurance

FSA/HSA

Hospital indemnity

Mental health support

Free drink & meal

Employee discounts

Philz swag

Growth opportunities

Résumé du poste

Philz Coffee is seeking an Assistant General Manager to join our store leadership team in California. You will oversee store operations, staffing, and customer experience, using independent judgment to drive our initiatives and financial results.

You will coach team members, roll out new programs, manage scheduling, inventory, payroll, and ensure food safety standards while maintaining Philz's culture and values. This role offers growth opportunities in retail leadership and beyond.

Qualifications

• 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment.
• 1-2 years of experience in people programs such as hiring, training, and coaching team members.
• Previous experience in store-level rollouts of promotions and programs.
• Experience managing scheduling, inventory, payroll, and compliance.
• Strong experience supervising food safety and other risk management programs.
• Familiarity with financial controls, including labor and food cost management.
• Proficiency with Google Suite and Microsoft Suite. Exposure to scheduling and/or inventory systems a plus.
• Schedule flexibility and willing and able to work a variety of days and shifts.

Responsabilités

• Oversee staffing levels, food costs, customer experience, and team performance.
• Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up.
• Ensure a store experience that is in line with Philz's core values and standards.
• Respond to customer feedback across all channels and take action to improve the store experience.
• Coach and evaluate team members, providing feedback and making decisions that support their growth.
• Lead the rollout of new initiatives and ensure your team is trained and ready.

Connaissances

Supervisory experience

People programs

Store rollouts

Scheduling

Inventory management

Payroll management

Food safety

Financial controls

Team development

Customer feedback

Google Suite

Microsoft Office

Scheduling systems

Inventory systems

Outils

Google Suite

Microsoft Office

Scheduling systems

Inventory systems

Description du poste

Philz Coffee is seeking an Assistant General Manager to join our store leadership team in California. You will oversee store operations, staffing, and customer experience, using independent judgment to drive our initiatives and financial results.

You will coach team members, roll out new programs, manage scheduling, inventory, payroll, and ensure food safety standards while maintaining Philz's culture and values. This role offers growth opportunities in retail leadership and beyond.