AGM: Store Leader for Growth & Guest Experience

Philz Coffee; Fremont (CA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid vacation & sick time

Medical, dental, vision insurance

401(k) with company match

Company-paid life insurance

FSA/HSA with company contribution

Hospital indemnity & critical illness

Mental health support (EAP)

Free drink & food item per shift

Employee discounts

Free Philz swag

Growth opportunities

Job summary

Philz Coffee in Fremont, CA is seeking an Assistant General Manager to lead store operations and people development. You’ll oversee staffing, food costs, customer experience, and coach team members, driving growth and adherence to Philz standards.

The role requires 2–3 years supervisory experience in fast-paced food & beverage, plus 1–2 years in hiring, training, and promotions rollout. You’ll manage scheduling, inventory, payroll, and safety programs, with a path toward home office or roast

Qualifications

• 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment.
• 1-2 years of experience in people programs such as hiring, training, and coaching team members.
• Previous experience in store-level rollouts of promotions and programs.
• Experience managing scheduling, inventory, payroll, and compliance.
• Strong experience supervising food safety and other risk management programs.
• Familiarity with financial controls, including labor and food cost management.
• Proficiency with Google Suite and Microsoft Suite. Exposure to scheduling and/or inventory systems a plus
• Schedule flexibility and willing and able to work a variety of days and shifts.

Responsibilities

• Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance
• Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up
• Ensure a store experience that is in line with Philz's core values and standards
• Respond to customer feedback across all channels and take action to improve the store experience
• Coach and evaluate team members, providing feedback and making decisions that support their growth
• Lead the rollout of new initiatives and ensure your team is trained and ready

Skills

Supervisory experience

People programs experience

Store promotions rollout

Scheduling & inventory mgmt

Food safety & risk management

Labor and food cost management

Google Suite & Microsoft Office

Scheduling/inventory systems

Flexible scheduling

Education

Food Manager certification

Tools

Google Suite

Microsoft Office

Scheduling systems

Inventory systems

Job description

Philz Coffee in Fremont, CA is seeking an Assistant General Manager to lead store operations and people development. You’ll oversee staffing, food costs, customer experience, and coach team members, driving growth and adherence to Philz standards.

The role requires 2–3 years supervisory experience in fast-paced food & beverage, plus 1–2 years in hiring, training, and promotions rollout. You’ll manage scheduling, inventory, payroll, and safety programs, with a path toward home office or roast