Assistant General Manager — Growth & Operations Leader

Philz Coffee; Cupertino (CA); Sur place; USD 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) with company match

Free drink each shift

Employee discounts

Résumé du poste

Philz Coffee in Cupertino is seeking an Assistant General Manager to join our store leadership team. You will oversee store operations, staffing, and customer experience while driving growth and upholding Philz standards.

You’ll coach team members, implement promotions, manage scheduling, inventory, and ensure food safety. This role offers benefits and opportunities for advancement within Philz.

Qualifications

• 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment.
• 1-2 years of experience in people programs such as hiring, training, and coaching team members.
• Previous experience in store-level rollouts of promotions and programs.
• Experience managing scheduling, inventory, payroll, and compliance.
• Strong experience supervising food safety and other risk management programs.
• Familiarity with financial controls, including labor and food cost management.
• Proficiency with Google Suite and Microsoft Suite. Exposure to scheduling and/or inventory systems a plus.
• Schedule flexibility and willing and able to work a variety of days and shifts.

Responsabilités

• Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance.
• Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up.
• Ensure a store experience that is in line with Philz's core values and standards.
• Respond to customer feedback across all channels and take action to improve the store experience.
• Coach and evaluate team members, providing feedback and making decisions that support their growth.
• Lead the rollout of new initiatives and ensure your team is trained and ready.

Connaissances

Supervisory experience

People programs

Store promotions rollout

Scheduling & payroll

Food safety

Financial controls

Google Suite

Microsoft Suite

Outils

Google Suite

Microsoft Suite

Scheduling systems

Inventory systems

Description du poste

Philz Coffee in Cupertino is seeking an Assistant General Manager to join our store leadership team. You will oversee store operations, staffing, and customer experience while driving growth and upholding Philz standards.

You’ll coach team members, implement promotions, manage scheduling, inventory, and ensure food safety. This role offers benefits and opportunities for advancement within Philz.