Assistant General Manager: Lead People, Ops & Growth

Philz Coffee; El Segundo (CA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid vacation

Job summary

Philz Coffee is hiring an Assistant General Manager to lead store operations, coaching teams, and implementing program rollouts. You will manage staffing, guest experience, and safety standards while driving growth in a dynamic, high-volume setting.

The role emphasizes people development, scheduling, inventory, and financial controls, with a focus on customer satisfaction and brand values. Strong leadership and flexibility are essential.

Qualifications

• 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment
• 1-2 years of experience in people programs such as hiring, training, and coaching team members
• Previous experience in store-level rollouts of promotions and programs
• Experience managing scheduling, inventory, payroll, and compliance
• Strong experience supervising food safety and other risk management programs
• Familiarity with financial controls, including labor and food cost management
• Proficiency with Google Suite and Microsoft Suite. Exposure to scheduling and/or inventory systems a plus
• Schedule flexibility and willing and able to work a variety of days and shifts

Responsibilities

• Oversee store operations including staffing levels, food costs, customer experience, and team performance
• Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up
• Ensure a store experience aligned with Philz’s core values and standards
• Respond to customer feedback across channels and take action to improve the store experience
• Coach and evaluate team members, provide feedback and support growth
• Lead rollout of new initiatives and ensure your team is trained and ready

Skills

Supervisory experience

People programs

Store rollouts

Scheduling

Inventory control

Payroll

Food safety

Financial controls

Google Suite

Microsoft Office

Tools

Google Suite

Microsoft Office

Scheduling systems

Inventory systems

Job description

Philz Coffee is hiring an Assistant General Manager to lead store operations, coaching teams, and implementing program rollouts. You will manage staffing, guest experience, and safety standards while driving growth in a dynamic, high-volume setting.

The role emphasizes people development, scheduling, inventory, and financial controls, with a focus on customer satisfaction and brand values. Strong leadership and flexibility are essential.