Assistant Community Manager: Leasing & Compliance

tcbinc; Worcester (MA); In loco; USD 40.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Paid holidays

PTO accrual

Health Savings Account

Life & Disability Insurance

403(b) retirement plan

Commuter benefits

Dependent care FSA

Hospital & Critical Illness Insurance

Employee Assistance Program

Pay rate: $29-30/hr

Descrizione del lavoro

The Community Builders, Inc. is seeking an Assistant Community Manager to support leasing, compliance, and resident services at one of our properties.

Under the Community Manager, you will help maximize occupancy and ensure a quality living experience for residents in a hands-on, in-office role five days a week. You'll manage certifications, rent processing, and reporting, while supervising staff and coordinating with maintenance and service teams to meet regulatory requirements and business

Competenze

• College degree or 3+ years in a progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Industry designations (COS, LIHTC, ARM®, etc.) preferred.
• Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.
• Proven Excellent Customer Service skills required.

Mansioni

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal. Anticipates vacancies and is proactive in attracting new tenants.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists n recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.
• Performs other duties are required.

Conoscenze

Customer service

Team leadership

Staff training

Communication

Formazione

College degree

COS/LIHTC experience preferred

ARM certification

Strumenti

Yardi

Microsoft Word

Excel

Outlook

Descrizione del lavoro

The Community Builders, Inc. is seeking an Assistant Community Manager to support leasing, compliance, and resident services at one of our properties.

Under the Community Manager, you will help maximize occupancy and ensure a quality living experience for residents in a hands-on, in-office role five days a week. You'll manage certifications, rent processing, and reporting, while supervising staff and coordinating with maintenance and service teams to meet regulatory requirements and business