Assistant Community Manager: Resident Experience & Operations

The Community Builders, Inc.; Worcester (MA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO accruals

Health savings account

Life & disability insurance

Retirement plan 403(b)

Commuter benefits

EAP

Job summary

The Community Builders, Inc. in Worcester, MA is seeking an Assistant Community Manager to oversee leasing, compliance, and resident services to maximize occupancy and rental income for our residents.

Under the direction of the Community Manager, the role emphasizes operations, reporting, and team leadership; COS and LIHTC certification are strongly preferred, and the position requires five days in the office.

Qualifications

• College degree or 3+ years in residential property management or related field.
• 2+ years of experience in property management, hotels, hospitality or retail.
• Knowledge of regulatory programs and Federal Housing Laws and Guidelines.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience.

Responsibilities

• Assist with daily site operations and coordinate with the Community Manager and staff.
• Monitor leasing, retention and re-certifications to meet occupancy goals.
• Prepare re-certifications, leasing applications, verifications, and reports.
• Screen applicants for Tenant Selection Plan compliance.
• Maintain resident ledgers and post rents.
• Oversee office functions and reporting.
• Inspect property and report issues to maintenance.
• Support recruitment, training and performance reviews.

Skills

Customer service

Communication

Organization

Regulatory compliance

Education

College degree or 3+ years in residential property management related field

2+ years in property management, hotel, hospitality or retail

Tools

Yardi

Microsoft Word

Excel

Outlook

Job description

The Community Builders, Inc. in Worcester, MA is seeking an Assistant Community Manager to oversee leasing, compliance, and resident services to maximize occupancy and rental income for our residents.

Under the direction of the Community Manager, the role emphasizes operations, reporting, and team leadership; COS and LIHTC certification are strongly preferred, and the position requires five days in the office.