Area Customer Service Coordinator – Travel-Driven Support

Ricoh Americas Corporation; Livermore (CA); On-site; USD 47,000 - 60,000; Full time

Benefits offered by this job

401K and retirement plan

Health insurance

Paid time off

Tuition assistance

Job summary

Ricoh Americas Corporation in Livermore, CA is seeking an Area Customer Service Coordinator to support multiple client sites and ensure high‑quality service delivery across a geographically diverse area.

The role includes on-site coverage, travel to post offices and satellite offices, coordination of mail, print, hospitality, and reception services, plus data‑driven process improvements and collaboration with management.

Qualifications

• High school diploma with 1+ year of relevant work experience.
• Willingness to travel 40–50 miles radius.
• Valid driver’s license and auto insurance.
• Strong communication and data-driven problem-solving.

Responsibilities

• Provide coverage across multiple client sites with on-site support.
• Manage mail, print, hospitality, reception, shipping, and courier coordination.
• Support printer fleet management and local travel as needed.
• Collaborate with management to improve processes using data.
• Assist in onboarding new accounts and service expansions.

Skills

Customer service

Operations support

Travel coordination

Data-driven

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Ricoh Americas Corporation in Livermore, CA is seeking an Area Customer Service Coordinator to support multiple client sites and ensure high‑quality service delivery across a geographically diverse area.

The role includes on-site coverage, travel to post offices and satellite offices, coordination of mail, print, hospitality, and reception services, plus data‑driven process improvements and collaboration with management.