Area Client Services & Operations Coordinator

Ricoh Americas Corporation; San Jose (CA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

Job summary

Ricoh Americas Corporation Area Customer Service Coordinator in the San Jose area coordinates coverage across client sites and delivers on-site services including mail, hospitality, reception, shipping/receiving, and printer fleet management. Local travel is required, supported by a $260 monthly stipend and IRS mileage reimbursements.

This role emphasizes a service-first mindset and strong customer relationships.

Qualifications

• High school diploma with at least 12 months of relevant work experience.
• Ability to travel between customer locations within a 40–50-mile radius.
• Shifts are between 7am-7pm with possible overtime including weekends based on geographical locations.
• Regular use of a personal vehicle and valid driver’s license and automobile insurance.
• Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
• Some physical effort may involve lifting or moving items up to 50 lbs.

Responsibilities

• Provide coverage across multiple customer sites, ensuring consistent, high-quality service delivery and operational support.
• Deliver on-site business services including mail/print, hospitality, reception, shipping/receiving, courier coordination, printer fleet management, and local travel.
• Receive a monthly stipend of $260 to support travel across locations and onsite presence.
• Reimburse business mileage, parking fees, and tolls incurred while performing job responsibilities.
• Collaborate with management to enhance operational processes and drive continuous improvement through data-driven insights.

Skills

Customer service

Communication

Data-driven

Education

High school diploma

Tools

Microsoft Office

Job description

Ricoh Americas Corporation Area Customer Service Coordinator in the San Jose area coordinates coverage across client sites and delivers on-site services including mail, hospitality, reception, shipping/receiving, and printer fleet management. Local travel is required, supported by a $260 monthly stipend and IRS mileage reimbursements.

This role emphasizes a service-first mindset and strong customer relationships.