Appointment Concierge & Front Desk Coordinator

HRS Talent Solutions; City of Albany (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

HRS Talent Solutions in Albany, NY seeks an Appointment Scheduling Receptionist to manage front desk inquiries, greet visitors, and support scheduling operations at full-time hours. You will verify appointment details, enter contact info, check calendars for available times, and communicate changes promptly.

The role requires reliable attendance, clear communication, and careful data entry. Training on the employer’s booking rules and software will be provided; basic office tasks and friendly

Qualifications

• Customer service experience is preferred.
• Basic office administration skills.
• Strong data entry accuracy.

Responsibilities

• Greet scheduled visitors and notify the appropriate employee.
• Answer calls and identify the type of appointment or request.
• Check the calendar before offering a confirmed time.
• Enter names, contact information, and booking details accurately.
• Update changes and inform affected colleagues.
• Take a clear message when a specialist must answer a question.
• Follow the workplace's visitor and privacy procedures.
• Keep unresolved booking issues visible for the next desk shift.

Skills

Customer service

Data entry

Reliable attendance

Clear communication

Job description

HRS Talent Solutions in Albany, NY seeks an Appointment Scheduling Receptionist to manage front desk inquiries, greet visitors, and support scheduling operations at full-time hours. You will verify appointment details, enter contact info, check calendars for available times, and communicate changes promptly.

The role requires reliable attendance, clear communication, and careful data entry. Training on the employer’s booking rules and software will be provided; basic office tasks and friendly