Ambulatory Patient Access Specialist

UC Irvine; Irvine (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

UCI Health, a major academic health system affiliated with the University of California, Irvine, seeks a front desk/clinic receptionist for ambulatory clinics. The role involves patient greeting, basic clerical tasks, data entry into registration systems, and insurance verification.

You will schedule, confirm, and cancel appointments, supporting smooth clinic operations. The incumbent must have strong customer service skills, experience with multi-line phones, and the ability to work variable

Qualifications

• Customer service skills appropriate to the job.
• Ability to work weekends/holidays.
• Experience using a multi-line telephone system.
• Experience with data entry and computer use.
• Ability to read, write, and speak English.
• Ability to perform simple math.

Responsibilities

• Serve as first point of contact for patients in ambulatory clinics.
• Perform general clerical and reception duties.
• Enter patient data into the registration system and verify insurance/third-party coverage.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Data entry

Multi-line telephone system

Computer skills

Written and verbal communication

English proficiency

Tools

Printer

Copier

Fax machine

Scanner

Registration system software

Job description

UCI Health, a major academic health system affiliated with the University of California, Irvine, seeks a front desk/clinic receptionist for ambulatory clinics. The role involves patient greeting, basic clerical tasks, data entry into registration systems, and insurance verification.

You will schedule, confirm, and cancel appointments, supporting smooth clinic operations. The incumbent must have strong customer service skills, experience with multi-line phones, and the ability to work variable