Bilingual Patient Access Specialist – Ambulatory Clinic

UC Irvine; Anaheim (CA); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

UCI Health, Orange County’s renowned academic health system, seeks a friendly front desk associate for our ambulatory clinics. You will greet patients, verify eligibility, and manage registrations to ensure smooth check-ins.

This role emphasizes courteous communication, accuracy in data entry, and coordination with care teams. The position requires flexibility to work evenings and weekends as needed, with emphasis on patient-focused service and efficient appointment management across multiple

Competenze

• Must possess customer service skills appropriate to the job.
• Must be able to work weekends/holidays.
• Bilingual in English and Spanish is preferred.

Mansioni

• Serve as the first point of contact for patients in ambulatory clinics.
• Enter patient data into the registration system and verify insurance/coverage.
• Schedule, confirm, and cancel patient appointments.

Conoscenze

Bilingual English/Spanish

Customer service

Data entry

Multi-line telephone system

Computer proficiency

Written and verbal communication

Weekend/holiday availability

Basic math

Teamwork

Attention to detail

Strumenti

Printer/Copier/Fax/Scanner

Office telephone system

Descrizione del lavoro

UCI Health, Orange County’s renowned academic health system, seeks a friendly front desk associate for our ambulatory clinics. You will greet patients, verify eligibility, and manage registrations to ensure smooth check-ins.

This role emphasizes courteous communication, accuracy in data entry, and coordination with care teams. The position requires flexibility to work evenings and weekends as needed, with emphasis on patient-focused service and efficient appointment management across multiple