Patient Access & Registration Specialist

UCI group; Costa Mesa (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

UCI Health, a leading academic health system in California, is seeking a front desk receptionist for its ambulatory clinics. The role involves welcoming patients, data entry, and coordinating appointment scheduling while verifying insurance coverage.

Ideal candidates will have strong customer service, communication skills, and the ability to work weekends and holidays. This on-site position supports a busy, patient-centered environment at UCI Health facilities.

Qualifications

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Must be able to work weekends/holidays.
• Demonstrated experience using office equipment (printer, copier, fax, scanner) and multi-line phones.
• Demonstrated effective written and verbal communication skills.

Responsibilities

• Serve as the first point of contact for patients in ambulatory clinics.
• Enter patient data into the registration system and verify insurance coverage.
• Schedule, confirm, and cancel patient appointments.

Skills

Customer service

Data entry

Multi-line phone system

English proficiency

Verbal communication

Time management

Job description

UCI Health, a leading academic health system in California, is seeking a front desk receptionist for its ambulatory clinics. The role involves welcoming patients, data entry, and coordinating appointment scheduling while verifying insurance coverage.

Ideal candidates will have strong customer service, communication skills, and the ability to work weekends and holidays. This on-site position supports a busy, patient-centered environment at UCI Health facilities.