AI-Driven B2B SaaS Account Executive

Zendesk, Inc.; Alton (IL); Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. in the United States is seeking a Hunter Account Executive to create and close durable net-new business. The role targets priority prospects, uses disciplined prospecting, discovery, and value-based selling to convert opportunities into customers, with no ownership of post-sale expansion.

You will lead a repeatable end-to-end process from discovery to close, map ROI for each deal, and collaborate with cross-functional teams while maintaining CRM discipline and accurate forecasts.

Qualifications

• Experience in complex B2B SaaS new-business selling.
• Proven ability to discover and map customer value.
• Strong deal ownership and negotiation skills.
• Executive-level engagement and cross-functional collaboration.

Responsibilities

• Prospect, qualify and close durable net-new business.
• Translate customer priorities into Zendesk value propositions.
• Lead discovery, value mapping and business-case development.
• Manage deal progression within guardrails and timelines.
• Maintain CRM data, forecast accuracy and risk visibility.

Skills

B2B SaaS sales

New-business selling

Discovery

Executive engagement

Education

Bachelor's degree

Job description

Zendesk, Inc. in the United States is seeking a Hunter Account Executive to create and close durable net-new business. The role targets priority prospects, uses disciplined prospecting, discovery, and value-based selling to convert opportunities into customers, with no ownership of post-sale expansion.

You will lead a repeatable end-to-end process from discovery to close, map ROI for each deal, and collaborate with cross-functional teams while maintaining CRM discipline and accurate forecasts.