AI-Driven Enterprise Account Executive

Zendesk, Inc.; Springfield (IL); Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. is hiring a Hunter Account Executive to create and close durable net-new business. You will spearhead disciplined prospecting, discovery, value-based storytelling and executive engagement to convert priority prospects into customers.

The role requires ownership of outcomes, strong CFD in building ROI narratives, and the ability to navigate multi-stakeholder buying committees. Zendesk supports a hybrid work model with remote options.

Qualifications

• Experience in complex B2B SaaS new-business selling.
• Ability to own outcomes with measurable customer or commercial impact.
• Evidence of prospecting discipline and quota attainment.
• Ability to discuss AI, automation and platform value credibly.

Responsibilities

• Create and maintain qualified net-new pipeline to meet or exceed quota.
• Lead a repeatable prospecting-to-close process (discovery, qualification, value mapping, planning, negotiating, contracting).
• Translate customer priorities into Zendesk platform and AI value propositions.
• Maintain CRM data, pipeline health, forecast discipline and risk visibility.

Skills

Prospecting

Executive selling

CRM & forecasting

Negotiation

Strategic deal closing

Tools

CRM

Job description

Zendesk, Inc. is hiring a Hunter Account Executive to create and close durable net-new business. You will spearhead disciplined prospecting, discovery, value-based storytelling and executive engagement to convert priority prospects into customers.

The role requires ownership of outcomes, strong CFD in building ROI narratives, and the ability to navigate multi-stakeholder buying committees. Zendesk supports a hybrid work model with remote options.