Strategic B2B SaaS Account Executive

Zendesk, Inc.; Pennsylvania; Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. seeks a Hunter Account Executive to create and close durable net-new business through disciplined prospecting, discovery, and value-based selling. You will translate customer priorities into a Zendesk AI-enabled value proposition and own the commercial strategy through to close.

Day one requires executive engagement across business, technical, financial, security, and procurement stakeholders, with a 50/50 base/commission mix and a hybrid US work model.

Qualifications

• Experience selling complex B2B SaaS solutions to enterprise customers.
• Proven ability to own and close deals from discovery through negotiation.
• Demonstrated capability in value-based selling and ROI justification.

Responsibilities

• Own end-to-end prospecting-to-close process including discovery, qualification, value mapping and negotiations.
• Create and maintain qualified net-new pipeline to meet or exceed quota.
• Translate customer priorities into a Zendesk platform and AI value proposition.
• Maintain CRM data, pipeline health, and accurate forecasting; document goals and success conditions.
• Build ROI narratives and inspect deal economics; advance to close with executive stakeholders.
• Collaborate across business, technical, financial, security and procurement stakeholders.
• Develop deeper Zendesk platform and AI fluency for enterprise selling.

Skills

Complex B2B SaaS selling

Value-based discovery

Commercial deal ownership

Executive selling

Job description

Zendesk, Inc. seeks a Hunter Account Executive to create and close durable net-new business through disciplined prospecting, discovery, and value-based selling. You will translate customer priorities into a Zendesk AI-enabled value proposition and own the commercial strategy through to close.

Day one requires executive engagement across business, technical, financial, security, and procurement stakeholders, with a 50/50 base/commission mix and a hybrid US work model.