Advanced Medical Support Assistant - Clinic Admin & Scheduling

U.S. Department of Veterans Affairs; Detroit (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs in Detroit, MI seeks an Advanced Medical Support Assistant to support physicians, nurses, and allied staff. The role emphasizes patient flow, data entry, and clinic coordination within a busy VA facility.

The incumbent will manage appointments, verify demographics, and assist in coordinating care across teams, with a schedule reflecting late afternoon to midnight hours as described.

Qualifications

• Experience or education meeting the basic requirements for an MSA role.
• Ability to coordinate patient scheduling and clinic flow.
• Familiarity with VA scheduling guidelines and patient data handling.

Responsibilities

• Provide administrative patient support within an interdisciplinary care model.
• Assist with scheduling, intake, and messaging across care teams.
• Maintain patient information in electronic records and coordinate transfers as needed.

Skills

MSA Practices

Team collaboration

Scheduling

Electronic records

Education

One year above high school

Equivalent combination of experience and education

Tools

VA scheduling systems

Electronic Health Records

Job description

U.S. Department of Veterans Affairs in Detroit, MI seeks an Advanced Medical Support Assistant to support physicians, nurses, and allied staff. The role emphasizes patient flow, data entry, and clinic coordination within a busy VA facility.

The incumbent will manage appointments, verify demographics, and assist in coordinating care across teams, with a schedule reflecting late afternoon to midnight hours as described.