Advanced Medical Support Assistant: Scheduling & Care

Veterans Health Administration; Mobile (AL); On-site; USD 45,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Federal holidays

Job summary

The Veterans Health Administration in Mobile, AL seeks an experienced Medical Support Assistant (Advanced) to support inpatient and outpatient operations. You will manage scheduling, patient records, and clerical tasks, ensuring accurate demographics and insurance data while coordinating with clinics to meet deadlines.

You will monitor appointment wait lists, enter no-show information, and assist multiple clinical departments.

Qualifications

• Practical knowledge of computerized data entry and information processing systems.
• Familiarity with software related to patient care and medical terminology.
• Understanding of medical records, standard procedures, and patient privacy rules.

Responsibilities

• Schedule, cancel, and reschedule patients' appointments and consultations.
• Enter no-show information and monitor the electronic wait list.
• Prepare for clinic visits and verify demographics and insurance information.
• Provide clerical and administrative support across clinical departments.
• Coordinate with teams to organize workload and meet deadlines.

Skills

Data entry

Information processing

Medical terminology

Clerical support

Job description

The Veterans Health Administration in Mobile, AL seeks an experienced Medical Support Assistant (Advanced) to support inpatient and outpatient operations. You will manage scheduling, patient records, and clerical tasks, ensuring accurate demographics and insurance data while coordinating with clinics to meet deadlines.

You will monitor appointment wait lists, enter no-show information, and assist multiple clinical departments.